Logistics operations, connected
From customer request to payment.
Manage customer requests, orders, shipments, billing, and payments in one connected workspace. Less retyping, fewer disconnected tools, and a clearer view of the work moving through your business.
Built for freight forwarders, logistics companies, dispatchers, and growing operations teams.
One connected operation
Keep the work moving
Customer request
Email or WhatsApp Business
Order and shipment
Details, milestones, documents
Billing and payment
Invoices and outstanding balances
A flexible view of connected work. Some teams start with an order, and billing can happen while a shipment is underway.
One connected workflow
Keep everything connected, from request to payment.
FlowLink helps your team carry the right details forward. Use the stages that fit your process; quotes are planned, and a quote does not have to come before every order.
Start with the messages you already receive.
Connect supported email inboxes or WhatsApp Business to organize customer conversations and identify shipment requests. Customers can keep contacting your team in familiar ways.
- Email and WhatsApp Business
- Review shipment details
- Keep the request with its records
Move from request to a clear order.
Review shipment details, keep orders organized, and use agreed customer rates consistently. Quotes are on our roadmap and will connect back to the original request.
- Organized shipment orders
- Reusable customer rate agreements
- Quotations — planned
See what is happening with every shipment.
Follow shipment activity, milestones, documents, and delivery evidence in one operational view. Billing work can move alongside the shipment, when the evidence is ready.
- Shipment events and monitoring
- Operational updates and alerts
- Documents and delivery evidence
Carry completed work through to payment.
Review billing suggestions against shipment activity and agreed rates, prepare invoices, and follow outstanding receivables. Your team reviews and decides what to bill.
- Evidence-backed billing review
- Invoices connected to operations
- Payment and receivable tracking
Customer rates are reusable pricing references; they can support quotes and billing rather than forming a required step in the journey.
More control over the work behind every shipment.
Practical tools for the details that keep logistics operations moving day to day.
Fewer disconnected tools
Keep customer requests, orders, shipment work, and billing records connected in one workspace.
Less repeated data entry
Bring shipment details forward from connected conversations so your team can review them instead of starting over.
Clearer operational and financial status
See shipment progress, supporting documents, invoices, and outstanding balances with better context.
Pricing that is easy to understand.
Choose a starting point for your operation. Current published plan prices are shown below.
Free
A simple way for a small operation to get started.
$0/month
- 30 shipments per month
- 20 AI credits per month
- Shipment tracking and basic alerts
- Limited documents
- 1 team member
AI credits apply to supported AI-assisted features. Shipment limits follow the current plan details in the FlowLink app. Contact us to discuss larger operations or integration needs.